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30 Comments

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    Unknown

    I try book a visite after 14 days and all date and time not avaiable this 10 days what i try book... how is possible???

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    Unknown

    trying to find out my fathers prison number his name is allan Edward cook

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    Unknown

    Dartmoor prison booking a visit and phone line goes dead this prison is a disgrace looking prisoners up no corrospndence to loved one no emails back no visit 4 refused over a month disgusting

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    Unknown

    Locking prisoners with no air constantly banged up ! Disgrace

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    Unknown

    Hello, last time I came for a visit there was some problems and we only got 15 minutes of visiting time when we waited for 2hours and I had a baby with me it was very uncomfortable and I was very virtuous with the service I complained on the day and so did one other person who went through the same situation as me, pc crook had promised that the next time I book I should mention that He has given me extended time. He also told the other visitors the same thing. I hope next time there will be no issues I will be bringing a new born.

    Kind regards
    Diba sarvari

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    Unknown

    Done the visits on line it's better than phone thay take all day on the phone and only 5 mins on line

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    Unknown

    Hmp gartree tell you you have booked the visit and when u get there they say you never which is aggravating when you havnt seen your husband for a while horrible service

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    Unknown

    Trying to book a visit online and it comes up that my partners prisoner number needs to be fixed?

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    Unknown

    I keep trying to book a visit either it tells me to fix prison number or he hasn't any visiting allowance left

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    Unknown

    I'm trying to book a visit to see my husband it's says his visits have been used or there aren't any available this had been everyday for the past week, I'm the only person booking in to see him with our kids, as no one else has, and a calendar doesn't appear to then book the visit.

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    Sender: sagal.farrah

    I have tried on several occasions to send money to a prisoner. The website will not let me do this. The website is telling me that I the prison number does not match this is not true I've spoke with the prison and the cannot understand why this is the case. I believe that this is system is not practical if doesnt work. This only frustrate the prisoner and it's unfair

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    Sender: sagal.farrah

    I have tried on several occasions to send money to a prisoner. The website will not let me do this. The website is telling me that the prison number does not match this is not true!!!! I've spoke with the prison and they cannot understand why this is the case. I believe that this is system is not practical if doesnt work. This only frustrate the prisoner and it's unfair

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    Sender: becciwingfield

    Av sent money to a prisoner twice which as been took out my bank but they haven't received it

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    Sender: idbrown.c4p2

    I've done this and on the last occasion he hasn't received it although it's gone out of the bank. Someone has it!

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    Sender: 289mandy

    So how do we get our money ffs

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    Sender: tracytaylor379

    I'm having the same problem my other half ain't recevied any more even tho they took £40 from my bank and trying to get a visit is impossible saying he has no visits left try again

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    Unknown

    Can I take trainers and t shirts on a visit to Chelmsford prison?

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    Sender: cameliaoltean711

    So many money problems can someone fix this?! The prison confirmed my transaction but the money never got to the prisoner!!

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    Unknown

    Does anyone know how long it takes for a first visit after arriving at young offenders Elmey Kent

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    Sender: london18

    I send money to my partner but but hi still don't have the money on his account

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    Sender: beaubeau1989

    I have been sending money and have a confirmation code to say it's been taken out of my bank but yet it's not showing on the prisoners account its the 3rd time this has happened

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    Sender: supermum

    Struggling to get money In a prisoners account it says no prisoner matches the details I put in and I've been assured there corect

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    Sender: tanjaeva1971

    Hiya

    It's very frustrating living in Germany and my Husband is in the UK in a Prison,as I can't send him any Money from our German Bank Account! Are there any Opportunities to send him Money? Atm I'm sending some via PayPal to his Sister in Rugby+they transfer it.

    Also I would like if there are any Chatrooms where I can chat with other Prisoner's Women to help me get though this Nightmare.

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    Unknown

    The website to book visits is a joke so I call now but am getting charged 30-44 £ a month for the fucking privilege.... I know there in prison but fuck me they take the piss ... from a mum of 3 who feels like there getting punished too 😡😡😡😡😡💩💩💩

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    Unknown

    Oh and why the guck am I bothering writing shit on here for no onre to see 😡😩😩😩💩 locking them up for 23 hrs a day with no air takes the pisss winchester prison is a dog hole screws selling spice so there off there heads it's a fucking joke if your not a addict when u go in u will be when you leave 😡💩😡💩😡👊🏻

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    Sender: cerrielane

    Trying to put money in and not let me ‘;(

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    Sender: diane_bp

    I paid money into prison bank over a month ago and he still hasn't got it! Where is it, it's disgusting! He's practically starving and when he can buy tins of food there are no pull rings! Prisons at barbaric, you can't treat animals the way they are treated!

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    Unknown

    I want go visit my partner in prision and it isnt working

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    Sender: sheila.green

    Sent money to a prisoner on Han 29th jan 2018  but it was not process contacted my bank who told me.

    i don’t k ow what happen.

     

    the mount prison was a good prison, but it change all ways bang up 

    no training courses, prisoner not able to progress went booking there no 

    spaces prisoner been waiting for 8 months the course are full or any 

    out for 

     

  • Avatar
    Unknown

    I’ve been trying to call the booking line for 2 days but it’s always busy or my calls fail.

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