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29 Comments

  • Avatar
    Sender: shamim2000

    hi i am tying send money to a prisoner i am finding it hard to do so

  • Avatar
    Sender: kevin.fry69
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    Sender: shannonchapman14

    Hi,

    i sent a payment on 28th November and it hasn't been received. Please can anyone help?

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    Sender: Deborah.oconnor18

      How can I make a payment 

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    Sender: beverleydavi5

    Money is sent in November has not been received who do I contact is there a number to call 

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    Sender: dennisandbarbara

    How long does it take for money in account to be transferred from one prison to another when prisoners are transferred

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    Sender: angelene75

    Do any questions get answered on here?

     

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    Unknown

    Is that ok to bring books to the prison.  do I need to let the prison know?

    How do I do?

     

  • Avatar
    Sender: setonduring1

    I am still having problems using this your facility to send £20.00p to a prisoner even after I have provided you with his Number and Date of Birth you requested - he had been taken this month into Pentonville Prison!  Please make it easier to use - seeking advise from the banks.   Please advise.  Seton During  07957 867356  [email protected]

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    Sender: mimbaw

    £20 was sent to a prisoner in Wormwood Scrubs on 3 March by the army charity SSAFA .It has been processed and actioned by our bank but has not been received by Wormwood Scrubs.Please can you rectify this situation as soon as possible as it is essential for our records and obviously essential for the veteran in custody.

    Thank you ,

    P.Woodifield. (SSAFA  prison in reach caseworker)

     

     

  • Avatar
    Sender: mimbaw

    £20 was sent to a prisoner in Wormwood Scrubs on 3 March by the army charity SSAFA .It has been processed and actioned by our bank but has not been received by Wormwood Scrubs.Please can you rectify this situation as soon as possible as it is essential for our records and obviously essential for the veteran in custody.

    Thank you ,

    P.Woodifield. (SSAFA  prison in reach caseworker)

     

     

  • Avatar
    Unknown

    how do i add someone one to my visiting order after I booked it??

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    ET User

    Hi.I've had emploed 3 week ago for 2 days ago with 2 more person from Alpha Recruitnent to work in construction site to Pencro company and the agency Alpfa dont't pay us.We have only the fone number of the boss with name Aaron 07496137337.Help us please to get our money.We have and his mail:[email protected]

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    Unknown

    Hi, I'm trying to book a visit to see my partner, he's been in Horfield for a week, he's not had any visits, I rang the prison and said it was closed, what's going in, is the server down or is there a lot of people booking visits?

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    Unknown

    hi how long does it take max for a letter to be sent to a prisoner, it's been 7 days :(

  • Avatar
    Unknown

    To ET user
    If you have got any problem with unpaid wages from your employer aot agency please let ACAS about this. This is The Advisory, Conciliation and Arbitration Service (Acas) is a Crown non-departmental public body of the Government of the United Kingdom. If you let them know what happend they will resolve this issue with your employer.
    Good luck.

  • Avatar
    Sender: craigtate79

    I'm trying to send money to my partner on the gov.uk/send-prisoner-money website I'm entering all the correct details and it is saying the prison number is wrong but I know its not. This is the first time I have tried to do it as he was only sentenced on Friday. Please help!

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    Sender: motwin2

    Craig Tate 79

     

    Same here all correct but error message keeps showing

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    Sender: lucygould58

    Iam tryin to find out what prision terry hamer is in.

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    Sender: lucygould58

    I need a visiting order of terry hamer but what prison is he in.

  • Avatar
    Sender: lucygould58

    I need a visiting order of terry hamer but what prison is he in.

  • Avatar
    Sender: lucygould58

    I need a visiting order of terry hamer but what prison is he in.

  • Avatar
    Sender: lucygould58

    I need a visiting order of terry hamer but what prison is he in.

  • Avatar
    Sender: lucygould58

    Iam tryin to find out what prision terry hamer is in.

  • Avatar
    Sender: lucygould58

    Iam tryin to find out what prision terry hamer is in.

  • Avatar
    Sender: andreasutton55

    How do I find out a prisoners number so I can send money

  • Avatar
    Sender: kralsko_selo_eood

    Здравейте,

    Три пъти се опитвам се да изпратя па при на сина си , като при всичките ми опити приема плащането без забележки но на следващият ден се отказва приемането на плащането от Вашата банка.

    Моля помогнете да му изпратя пари.

  • Avatar
    Unknown

    i have booked to visit a prisoner but how do i get to get on the visitors list?

     

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    Unknown

    You will have to notify the Prisoner to add you to their contacts list and they will need to complete this inside. may take up to 1 -2 weeks for them to process. I hope this helps

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